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Effective Date: 10-Oct-2020
When you (collectively “user” or “you”) interact with Platform Studio Inc ("Platform") or our products, you may share information with us. We want to be upfront about the information we collect, how we use it, whom we share it with, and inform you about the controls we give you to access and change it.
Our Privacy Policy describes our practices regarding personal information (“Personal Data”) that we collect through our websites, mobile applications, and related services.
We use information collected only for the purpose of developing, validating, and improving our products and services. This Privacy Policy is incorporated into, and considered a part of, any Terms of Service or Customer Agreements that you agree to when interacting with Platform or any product or service we are developing (collectively “Services”).
We may collect Personal Data in the following ways:
We collect information from you when you interact with our Services. The specific Personal Data we collect is dependent on which specific products and services you access.
If you use our Services as a Guild member, we collect information to maintain your Guild profile, including contact information and various data to match you to opportunities to help Platform companies, as well as data on the outcomes of those interactions.
If you use our Services as a Founder-in-Residence, we collect information during your application process, including contact details.
If you use our Services as a beta tester, early customer, or regular customer, you will create an account with a specific product and service. This product or service will collect the required information to create your account and enable you to use the product or service.
When you use our Services, we collect information about how you’ve used them. We collect information when you visit any website or mobile applications provided by Platform or Platform-developed products and services, or when you communicate with us through email or other communication channels.
Here are the types of Personal Data we collect when you use our Services:
Account Creation. When you create an account, we collect Personal Data from you, such as your name, address, zip code, location, email address, professional title, photographs, company name, and password.
Third-parties authorized by us. Our authorized third parties (e.g. email providers, text messaging providers, and payment processors) may collect Personal Data including your credit card number, bank account information, and location for the purpose of providing related services that are necessary to your use of our Services.
Communicating with us. We also retain information on your behalf, such as the Personal Data described above and any information that you submit to us. If you provide us feedback or contact us via email, we will collect your name and email address, any other information to verify you, as well as any other content included in the email.
Public forums. When you create a public profile, participate in our events, or post in our public forums, you consent to the collection and disclosure of your information to other users of our websites and forums. The information contained in your posting will be stored on our servers and shared with other users who have access to the forum.
Usage information. We collect information about your activity when you visit our websites and use our mobile applications. This includes information such as access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and third-party sites or service you were using before interacting with our services.
Information collected on our website. Our website uses cookies and other technology to function properly, to keep our Services secure, and to provide you with a personalized experience. We collect information about your activity, browser, and device such as your IP address, device type identifiers, operating system, Internet browser type, and language. We link the information we store in cookies to the Personal Data you provide us while on our site. For more information on cookies, please see our Cookie Policy here.
Location information. When you use our Services, we may collect information about your location using methods that include GPS and IP-based location services.
We may collect information from public and commercially available sources. If you choose to share any Personal Data with us, you agree that you have obtained permission to share such information with us.
We use the information you submit to us to provide our Services, to improve our Services, to facilitate the relationship we have with our community, users, and customers, and to provide you with a personalized experience when using our Services.
To provide our Services. We use information you provide to keep our Services and operations up and running. Specifically, your Personal Data is used for the creation and security of your account, to identify you as a user in our system, to provide administration of our Services, to send you an email to verify ownership of email addresses provided by you when your account was created, to send you email notifications, to send you alerts and push notifications you have configured, and to send you promotional communications.
To improve our Services. We use the information you provide to develop and test new products and features, and improve our current products and features.
For marketing and advertising. We use information we receive from you through the use of your activity on our websites, mobile applications, and related services to improve our advertising services, ad targeting, and ad measurement, so that we can provide you with a personalized experience. This means that you may see ads that are personalized to you based on your location or your interests. You grant Platform a worldwide, non-exclusive, transferable, sub-licensable, royalty-free license to use, copy, modify (for formatting purposes only), transmit, publicly and digitally display and perform and distribute any content that you provide to or share with Platform. Such license shall also permit Platform to use that content and other information related to your use of our Services for the purposes of conducting marketing activities and analyses, conducting statistical analyses and; maintaining or making improvements to our Services.
Authorized service providers. We share your Personal Data with service providers that are authorized by us and perform services on our behalf, including messaging, payment processing, customer support, hosting, fraud detection and control, direct mail and email distribution, events, contest, sweepstakes and promotion administration, marketing, and analytics services. We may also share Personal Data that is aggregated or de-identified information with authorized third parties for legitimate business purposes. We use third-party cloud data hosting and storage providers such as AWS to store your information. In any event, we only share with authorized service providers the Personal Data that they need to perform services for us.
Compliance, Safety, and Security. We may also disclose your Personal Data for legal, safety, and security reasons. We may share information about you if we reasonably and in good faith believe that disclosing this information is necessary to:
Corporate Transactions. In the event we enter into a merger, acquisition, or sale of all or a portion of our assets, we may disclose your Personal Data with third parties to facilitate this transaction.
You have control over your Personal Data and can change your account information, deactivate your account, or request opt-out in the following ways:
Change your account information. You may change some parts of your Personal Data in your account via our websites, mobile applications or by contacting us at help@platformstud.io or the designated support contact for the specific product or service you are using.
Deactivate your account(s). You may deactivate your account(s) by sending us a message.
Opt-out of promotional emails. We may periodically communicate with you to directly promote the use or purchase of our Services. When you receive promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to opt-out by following the unsubscribe instructions provided in the e-mail or other communication you receive or by contacting us directly. Should you decide to opt-out, we may share your e-mail address or other contact information with third parties to ensure that you do not receive further communications from third parties. Despite your indicated e-mail or other communication preferences, we may send you notices of any updates to our Terms of Service or Privacy Policy.
We may revise our Privacy Policy from time to time. If we make any material changes in the way we use your Personal Data, we may notify you by sending you an email to the last email address you provided to us or by prominently posting notice of the changes on our website and updating the “Effective Date” at the top of this page. Changes to this Privacy Policy will be effective on the Effective Date reflected at the top of this page. By continuing to use our Service, websites, mobile application, platform, or otherwise keep in touch with us, you acknowledge that you accept the changes to the Privacy Policy and agree to be bound by these terms and conditions.
Be aware that when Platform spins-out a company, that company is a distinct legal entity and will provide its own Privacy Policy and Terms of Service which may supersede Platform’s own Privacy Policy and Terms of Service, in all or part.
If you have any questions or comments about this Privacy Policy, your personal information, our use and sharing practices, or your choices regarding your information, please contact us electronically at help@platformstud.io or by physical mail at:
Platform Studio Inc
58 West Portal Ave PMB 750
San Francisco
CA 94127
USA
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